Customer Support Channels
A 1–hour Response Guarantee
We provide a 1–hour reaction warranty with all our Linux hosting packages packages, meaning every single support request you email is going to be reacted to in only 1 hour maximum. Our support crew members have been taught to efficiently sort out any issue and to give you well timed information on any concern that you might have.
A Top–quality Support Service
It is easy to contact us 24x7x365 with any problem you’ve got in connection with our offerings. We have now qualified professionals on duty regularly to deliver help and support whenever needed. You could use the ticket system or send us an email at any time, or you can pick–up the telephone or make use of the live chat through business hours.
An Intuitive Help Section
If you need support while performing tasks within the Control Panel, you are able to always select the Help key and see your query in the list of posts that will show up. We have also turned the majority of the articles into training videos. The list of instructional videos will load if you pick the Videos option located in the top right angle.